We will deliver your goods within 10 working days, providing that they are in stock. If an item is out of stock, or there is a problem with delivery we will notify you of an approximate delivery date and give you the option to proceed with the order or cancel.
Delivery is free throughout England, with additional fees applicable for deliveries in Scotland and Wales (please call for details). Hot Tub deliveries are Free within a 40mile radius of Loughborough, other areas are charged, please call office for detail.
Goods must be signed for on delivery. Please do not sign for goods that appear to be damaged, send them back with the carrier. If the goods are damaged we must be notified within 24 hours.
Should you wish to return products purchased online, you must notify us by telephone or in writing within seven days of the receipt of your goods. We accept returns of all items only if they are returned within 30 days of delivery. You can either arrange to return the goods yourself at your own cost or you may ask us to arrange to collect the goods on your behalf.
You will be charged for this service and this will be deducted from your refund. Goods must be returned to us in the same condition they were in at the time of delivery and in their original packaging (please call for details).
Items which are not adequately packaged at time of collection may not be collected and an additional charge may be imposed to cover cost of failed collection (please call for details). Refunds of the goods less the delivery charge will be issued within 30 days of receipt of goods and after we have inspected them for damage.
If the goods are damaged; we will arrange collection and we will replace the item free of charge as soon as possible. We reserve the right to withhold all or part of your refund if items are returned damaged.
We will not accept the return of any item which has undergone any assembly by the purchaser. All items returned to us must be in the original packaging and returned in the same condition as it was delivered.
We are responsible for building
and fitting baths in the
luxury bathrooms of holiday
resorts including CenterParcs
- and your installation is
just as important to us.
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Find Out More...
We Also Supply Spare Parts
For many manufacturers of steam and whirlpool products.
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